Last updated: 15/12/2025
These Terms & Conditions govern the provision of digital marketing services by Impacto (“we”, “us”, or “our”) to you (“the client”).
By engaging our services, you agree to these terms.
We provide services including, but not limited to:
Digital marketing strategy
Google Ads and paid media management
SEO services
Website design and development
Conversion rate optimisation
Analytics and reporting
Specific services, deliverables, and timelines will be outlined in proposals or written agreements.
While we apply industry best practices and proven strategies, we do not guarantee specific results, rankings, revenue, or performance outcomes.
Digital marketing performance can be influenced by external factors beyond our control.
The client agrees to:
Provide timely access to required accounts, assets, and information
Ensure all supplied content and materials are accurate and lawful
Review and approve work within reasonable timeframes
Delays caused by missing information or approvals may impact timelines.
Fees will be outlined in proposals or invoices.
Unless otherwise agreed:
Invoices are payable within 14 days
Late payments may result in paused services
Unless otherwise agreed:
The client retains ownership of their existing content and assets
Final deliverables are transferred to the client once full payment has been received
We reserve the right to showcase completed work for portfolio and marketing purposes unless requested otherwise in writing
Both parties agree to keep confidential information private and not disclose it to third parties without consent, except where required by law.
To the fullest extent permitted by New Zealand law:
We are not liable for indirect, incidental, or consequential losses
Our liability is limited to the fees paid for the relevant services
Nothing in these terms limits rights under the Consumer Guarantees Act 1993, where applicable.
Either party may terminate services with reasonable written notice, as outlined in the service agreement or proposal.
Outstanding fees remain payable up to the termination date.
These Terms & Conditions are governed by the laws of New Zealand, and any disputes will be subject to New Zealand courts.
For questions regarding these Terms & Conditions, please contact:
Impacto
Email: info@impacto.co.nz
