case study

Google Ads for HVAC and Electrical Services: 3× More Calls at a Lower Cost per Conversion

More enquiries from Google Ads, at a lower cost. We helped O’ahu Electric and Air grow monthly form submissions from 7 to 20 and triple phone calls through focused campaigns, improved landing pages and smarter budget allocation.
01/06
43%
Lower cost per conversion
Refined campaigns and improved landing pages helped reduce cost per conversion from US$12.61 to US$7.21.
3×
Phone call volume
Service-focused campaigns helped triple phone calls for air conditioning, residential electrical and emergency electrical services.
186%
More form enquiries
Average monthly form submissions grew from 7 to 20, creating more opportunities to win new business.
183%
Higher conversion rate
Improved landing pages and focused campaigns helped turn more ad interactions into enquiries, increasing conversion rate from 3.55% to 10.05%.

The changes behind the results

The challenge

O’ahu Electric and Air already had campaigns running, but they weren’t generating enough leads at an efficient cost. Brand and service terms were mixed together as well which made it harder to control spending and tailor ads to each search.

The goal was to grow enquiry volume across HVAC installations and repairs, residential electrical work, and commercial electrical services all with a stronger focus on lead quality.

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01

What we changed

Built campaigns around specific services.
We launched new Search and Performance Max campaigns, with service-focused ad groups for air conditioning, residential electrical work, and emergency electrical services. This allowed us to better match ads to what potential customers needed.

Improved the journey from click to enquiry.
We built and optimised landing pages to make services clearer, highlight the companies benefits and help visitors take the next step. Alongside campaign improvements, this helped lift the conversion rate from 3.55% to 10.05%.

Refined traffic and scaled what performed.
We continually added negative keywords to filter out irrelevant searches and adjusted budgets based on performance, directing more spend towards campaigns delivering results. We also increased budgets based on performance, growing enquiry volume while bringing cost per conversion down from US$12.61 to US$7.21. This allowed us to scale campaigns successfully while improving efficiency.

‍

02

The results

Monthly form submissions grew from an average of 7 to 20, and phone calls tripled. At the same time, cost per conversion fell by 43% meaning the account generated more tracked conversions for each dollar spent.

Search impression share also increased from 28.55% to 34.27%, giving O’ahu Electric and Air greater visibility in the searches it was eligible to appear in.

Results reflect reported performance changes during February–July 2026.

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03

04

05

Ready to Get More From Your Google Ads?

For O’ahu Electric and Air, focused campaigns and better landing pages helped triple phone calls and reduce cost per conversion by 43%. We successfully scaled budgets while improving efficiency, giving the business more opportunities to win HVAC and electrical work across its local service area.

If your campaigns are generating too few enquiries or costing too much, we can help you identify where performance is falling short. Our approach focuses on:

  • Reaching people searching for the services you want to grow
  • Building landing pages that make it easier to enquire
  • Scaling budgets based on results, with ongoing campaign optimisation

Whether you already run Google Ads or are looking to get started, we’ll work with you to understand your services, market and growth goals. Let’s talk about how your campaigns can bring more opportunities to your business.

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Work with us

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forward

Tell us where you are and where you want to go.

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